Safety

Safety Tips

Your safety is our top priority. We've put together these tips to help you have a safe and positive experience on CampusCommuno.

🛡️

Protect Your Privacy

Use a strong, unique password for your CampusCommuno account. Never share it with anyone.
Enable two-factor authentication if available for an extra layer of security.
Regularly review your account activity and connected sessions.
Log out of your account when using shared or public devices.
Keep your email address associated with your account up to date for important security notifications.

🕵️

Never share your phone number, home address, or financial details in posts or messages.
Be cautious when sharing your class schedule, workplace, or regular hangout spots.
Remember that what you post in a room is visible to its members — avoid sharing identifying details.
Think twice before sharing personal stories that could identify you to people who know you.
Use the platform's built-in tools for communication rather than sharing personal contact information.

🚫

If someone is making you feel uncomfortable, threatened, or harassed, report them immediately.
Use the 'Report a Problem' feature to notify our moderation team of any abusive behavior.
Do not engage with trolls or harassers. Block and report instead of responding.
Save screenshots of any harassing messages as evidence before reporting.
Our team takes all reports seriously and will take appropriate action, including banning offending accounts.

🔒

If you encounter a user who seems suspicious or makes you uncomfortable, block them immediately.
Trust your instincts. If something feels off about a conversation, it probably is.
Suspicious behavior includes: asking for personal information, pressuring you to meet offline, or sending inappropriate content.
Blocked users cannot view your profile, send you messages, or interact with you in any way.
You can manage blocked users in your account settings at any time.

🤝

Only join rooms with people you know and trust — your classmates, batchmates and teammates.
Only share your room code with people you actually want inside that room.
Be mindful that within a room, other members can see what you post. Share responsibly.
Keep personal contact details out of room discussions and notes when possible.
If you ever feel uncomfortable with something shared in a room, report it to the support team.

📋

Treat other members with respect and kindness.
No hate speech, bullying, discrimination, or harassment of any kind.
Do not post explicit, violent, or illegal content.
Do not impersonate other users, staff, or administrators.
Do not attempt to identify or 'out' other users, or share their personal details.
Follow the specific rules of each room you join.
Violations of community guidelines may result in temporary or permanent account suspension.

🌐

Be aware of phishing attempts. CampusCommuno will never ask for your password via email or message.
Only access CampusCommuno through the official website or app. Beware of fake login pages.
Keep your device and browser updated with the latest security patches.
Use a secure, private internet connection when accessing your account.
Be cautious of unsolicited links or attachments, even from users you know on the platform.
Review app permissions regularly and revoke access to any third-party apps you don't recognize.

💻

Use reputable antivirus software and keep it updated on your devices.
Enable automatic updates for your operating system and applications.
Avoid using public Wi-Fi without a VPN when accessing sensitive accounts.
Clear your browser cache and cookies regularly, especially on shared devices.
Use a password manager to generate and store strong, unique passwords for each service.
Be mindful of what you post online — once something is on the internet, it can be difficult to remove completely.

If you've encountered a safety issue or need to report something, our support team is here to help.